What if the assistant says something weird and makes me look bad?

Your assistant learns your tone, your style, and your words. Before activating, you write the exact responses it gives. It doesn't improvise. It says exactly what you tell it to, but 24/7 and in seconds. Your clients won't notice the difference.

What if my client gets annoyed because a bot replied?

Nobody gets annoyed when they receive a useful reply in 30 seconds instead of waiting 6 hours. Your assistant greets, provides relevant info, and when the client is ready, passes them directly to your WhatsApp. It's like having a receptionist who never goes to lunch.

Does this work for my industry?

If you post on Instagram or Facebook and get comments from interested people, it works. Architects, interior designers, coaches, nutritionists, photographers, lawyers, dentists — any professional who gets clients through social media. If people ask how much you charge in the comments, Walio is for you.

Do I need to be technical to set it up?

If you know how to use WhatsApp, you know how to use Walio. Connect your Instagram, Walio messages you on WhatsApp when there's a new post, you tell it what to reply, and done. 60 seconds. No tutorials, no manuals, no confusing screens.

What counts as a contact?

A contact is when your assistant captures a phone number, email, or WhatsApp from someone interested. Each person counts once per month. If you exceed your limit, it's $0.05 per additional contact — you can always see how many you've used.

What happens after the 7 free days?

You pick your plan during signup, but the first 7 days are completely free. After that, your plan kicks in. Cancel or switch plans anytime from your settings.

Getting Help

Need assistance? We are here to help you get the most out of Walio.

Support Options

Here are the ways you can get help:

Help Center: Browse our documentation for guides and tutorials
Email Support: Contact us at support@walio.com
FAQ: Check our frequently asked questions below

Common Questions

Find answers to the most common questions about using Walio.

If you cannot find what you are looking for, do not hesitate to reach out to our support team.